State Farm® Insurance Agent Lou Grimaldi

"I have been extremely pleased with the service that I've received from Lou and his team. I have been a customer for many years, and Lou and his team are always helpful, professional, and responsive. I would strongly recommend this State Farm office."

"I live out of state, and Lou handles my rental properties insurance in California, so I have the experience of dealing long distance with Lou. Lou always takes the time to explain my coverages and makes sure my coverage is update. Plus his office also has excellent knowledgeable staff members. If you want a professional insurance agent, I highly recommend Lou."

"I absolutely love Lou Grimaldi and all of his staff! Everyone is always very pleasant, professional and extremely helpful! I currently have 2 auto policies and a homeowner’s policy with this office. I recently added the 2nd auto to my policy and was helped by Rae. She made adding the additional auto very easy. I was surprised that the rate for both autos was very reasonable considering how much insurance premiums have gone up recently. In the end, you get what you pay for. I don’t mind paying a slightly higher rate for exceptional service and professionalism. Thank you team Grimaldi!"

"Cindy Cabalar was outstanding. Very professional and responsive to my needs. I put an offer on a home in RSM and needed Fire Insurance coverage as soon as possible. She took care of everything and gave me a great rate, all in one day and even got me a better rate on my auto. She went above and beyond and worked with me on holding off payment until after escrow closed and I am so grateful for all her help. You go State Farm for having a great employee like Cindy! 2024- Cindy continued to be amazing. She treats me like I'm her only client. Always answering my concerns on the spot, about coverage and costs. I don't even think to look for other insurance because her customer service has won me over! Great office overall."

"Stephany gave great customer service and was ver helpful!"

"As a plumbing contractor, Builders are often asking me to not only provide proof of insurance, but modify my policy to ensure I have the required coverage for their specific job. Cindy with Lou Grimaldi State Farm always manages to make sure I have the correct documentation immediately. With so many moving parts in my business, it’s a relief to know I continually have the right insurance coverage for my project's."

"I’ve never received a more friendly, knowledgeable and timely response from any insurance person or company!! I’m glad to have my Auto, Homeowners and Commercial insurance with you. Keep up the good work Lou!!"

"Cindy was very helpful and provided great information about our policy."

"Cindy is the best! She helped me with questions no one else had the answers to and was/is the nicest person ever."

"5 stars isn't enough for the service that I received from Cindy, she is just amazing and friendly. I started my Ins policy today and let me tell you I didn't understand how insurance policies work but she explained everything into detail. Looved the service and honesty"

"They are a great group to work with. They made it super easy to change Insurance to them. Very friendly and very competitive rates."

"Great and friendly service"

"Lou Grimaldi insurance found property insurance for me when finding insurance was difficult."

"I've had the pleasure of working with Lou as my State Farm insurance agent, and I couldn't be more satisfied with the service I've received. Lou is knowledgeable, professional, and genuinely cares about his clients. He takes the time to thoroughly explain coverage options, ensuring I fully understand my policy and making sure I have the right coverage to meet my needs. Lou is incredibly responsive, always quick to answer any questions or concerns, and he goes above and beyond to make sure I'm comfortable with any decisions I make. His attention to detail and commitment to excellent customer service make him truly stand out. I highly recommend Lou for anyone looking for an agent who is reliable, honest, and dedicated."

"Lou and his staff always provided excellent customer service when you call them. I highly recommend Lou’s agency for insurance from your car, home and life insurance policy."

"Stephany was very helpful and kind in assisting me with my car insurance."

"Always quick and friendly service"

"I was in a bit of an issue with my daughter. She was purchasing a car and I needed to make some policy changes asap. I sent a text to Christina and she called me back the same day. In a time where customer service is almost non existent, I was incredibly grateful for the time Christina took to explain everything to me even when I’m sure I asked the same question twice. I prefer speaking to a person rather than using chat or any touch tone automated system. I know by the interaction with Christina that if I had any questions or needed something explained again, she would do so with the same enthusiasm as she showed today. Please know that it’s much appreciated and for this agency, great customer service is still practiced."

"We have been with Lou Grimaldi State Farm for over 20 years! Everyone is great! Customer service is excellent!"

"I've been a faithful policy holder with this Statefarm office for 25 years. I left Allstate around that time and never looked anywhere else. Statefarm continues to provide top notch service and coverage. I have 3 vehicles, life insurance policy, 2 property and other products and I am completely satisfied. There are other insurance companies out there for less but the level of service I get from this office keeps me happy and protected with peace of mind. Special acknowledgement to Cindy Calabar. She has been instrumental in getting me the best quote and coverage for my properties. She's responsive, professional, and personable. I know she'll always get back to me in a timely manner. The staff there are always willing to help as well. I know myself and my family are fully covered!"

"I’ve been a customer of Lou Grimaldi - State Farm Agent for over 15 years now and I highly recommend. Their staff is very professional and always provide great customer service. Always a pleasure speaking with Raylynn “Rae” Estrada. 10/10 service all the way!"

"Rae, Provided excellent customer service and answered all my questions and set me up as a new Auto Insurance client very quickly. Really appreciate the professionalism demonstrated by State Farm Agent."

"I recently had the pleasure of working with Cindy Cabalar from State Farm office Lou Grimaldi in Downey. I must say, the service I received was exceptional. Cindy went above and beyond to ensure that I understood all my options and helped me choose the best insurance plan for my auto, home, and business. The level of professionalism and expertise demonstrated by Cindy was truly impressive. She was patient, attentive, and took the time to address all my questions and concerns. I felt valued as a customer throughout the entire process. I would highly recommend Cindy to anyone in need of insurance services. Thank you for your outstanding service!"

"Rae has been very helpful with my insurance claim, she is very nice and professional."

"I normally don’t take the time to write a review, however, it’s important to give recognition, not just privately but publicly when you’ve received the type of exemplary service that I've received when my primary vehicle was deemed a total loss. Cindy C., Insurance Representative made the process seem so easy. She explained the stages and kept me informed throughout the entire process. I cannot express enough gratitude for the sense of urgency during my time of need. I have been a customer of State Farm Insurnace for over six years, and I look forward to continuing any future insurance-related endeavors with the assurance that I am in competent hands."